Terms of Service

Last Updated: June 5, 2026

1. Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our services.

We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. Description of Services

Enhance Home Solutions provides professional home improvement services in the Tampa Bay Area, Florida, including but not limited to:

• Roofing installation, repair, and maintenance
• Solar panel installation and energy solutions
• Water filtration and treatment systems
• Windows and doors installation
• HVAC services
• Energy audits and home assessments
• Commercial property services

All services are subject to availability, scheduling, and our professional assessment of your property's needs and conditions.

3. Service Agreements and Contracts

Quotes and Estimates

• All quotes and estimates provided are valid for 30 days unless otherwise specified
• Quotes are based on information provided and initial assessments; final pricing may vary based on actual conditions discovered during service
• Estimates do not constitute a binding contract until a formal service agreement is executed
• We reserve the right to refuse service at our discretion

Service Contracts

• All services require a signed service agreement or contract
• Contracts will specify the scope of work, timeline, pricing, payment terms, and warranties
• Any changes to the agreed scope of work must be documented in writing and approved by both parties
• Additional work discovered during service execution will be documented and requires customer approval before proceeding

4. Pricing and Payment Terms

Payment

• Payment terms will be specified in your service contract
• We accept cash, checks, credit cards, and approved financing options
• Deposits may be required before work commences, typically 25-50% of total project cost
• Final payment is due upon completion and customer approval of work, unless financing is arranged
• A convenience fee may apply to credit card payments over certain amounts

Late Payments

• Payments not received within 30 days of invoice date may be subject to a late fee of 1.5% per month or the maximum allowed by law
• We reserve the right to place a mechanic's lien on your property for unpaid balances
• Collection costs, including attorney fees, may be added to unpaid balances

Pricing Changes

We reserve the right to change our prices at any time. Pricing changes will not affect existing signed contracts or quotes within their validity period.

5. Scheduling and Cancellations

Scheduling

• Service dates are estimated and subject to change due to weather, material availability, or unforeseen circumstances
• We will make reasonable efforts to notify you of any schedule changes as soon as possible
• Emergency services are subject to availability and additional fees may apply

Cancellations by Customer

• Written notice of cancellation must be provided
• Cancellations made less than 48 hours before scheduled service may incur a cancellation fee
• Deposits may be non-refundable if work has commenced or materials have been ordered
• Refund eligibility will be determined based on work completed and materials purchased

Cancellations by Company

We reserve the right to cancel or reschedule services due to weather conditions, safety concerns, or other unforeseen circumstances. In such cases, deposits will be refunded or applied to rescheduled services.

6. Customer Responsibilities

As a customer, you agree to:

• Provide accurate information about your property and service needs
• Ensure safe and reasonable access to work areas
• Remove or secure personal property in work areas
• Disclose any known hazardous materials or conditions (asbestos, lead paint, etc.)
• Maintain clear access for our vehicles and equipment
• Secure pets during service visits
• Provide necessary permits or notify us if permits are required
• Review and approve work upon completion
• Maintain installed systems according to manufacturer guidelines

7. Warranties and Guarantees

Service Warranty

• We warrant our workmanship for periods specified in individual service contracts
• Typical workmanship warranties range from 1-10 years depending on the service
• Warranties cover defects in workmanship but do not cover damage from normal wear, misuse, or acts of nature
• Warranties are non-transferable unless specified in writing

Manufacturer Warranties

• Materials and products come with manufacturer warranties
• We will assist with manufacturer warranty claims but are not responsible for manufacturer warranty coverage or claims
• Warranty documentation will be provided upon project completion

Warranty Exclusions

Warranties do not cover:

• Damage caused by customer neglect or failure to maintain
• Damage from extreme weather events or acts of God
• Damage from alterations or repairs made by others
• Normal wear and tear
• Cosmetic issues that do not affect functionality

8. Liability and Indemnification

Insurance

Enhance Home Solutions maintains appropriate liability insurance and workers' compensation coverage. Proof of insurance is available upon request.

Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claims arising from our services shall not exceed the amount paid for those services
• We are not liable for indirect, incidental, special, or consequential damages
• We are not responsible for pre-existing conditions, hidden defects, or damage not discoverable during initial inspection
• We are not responsible for personal property not removed from work areas

Indemnification

You agree to indemnify and hold harmless Enhance Home Solutions, its officers, employees, and contractors from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Inaccurate information provided by you
• Failure to disclose hazardous conditions
• Third-party claims related to your property

9. Permits and Compliance

• We will obtain necessary permits for work when required, and permit costs will be included in your contract
• All work will comply with applicable local, state, and federal building codes and regulations
• Customer is responsible for HOA approvals if applicable
• Work may be subject to inspection by local building authorities
• We maintain all required state and local contractor licenses
• Proof of licensing and insurance available upon request

10. State-Specific Contractor Regulations

Florida-Specific Provisions

As a Florida-based contractor, we comply with Florida Statute Chapter 489 and the following:

• Licensing: We maintain active Florida contractor licenses as required
• Notice of Commencement: Florida's lien law requires recording of Notice of Commencement for applicable projects
• Direct Filing: Subcontractors and material suppliers may file liens directly on your property
• Final Payment: Florida law requires holding final payment until receipt of contractor's final affidavit and releases from subcontractors
• Hurricane Season: Work schedules may be affected by hurricane warnings and weather conditions per Florida Building Code
• Right to Cancel: You have 3 business days to cancel contracts signed at locations other than our permanent place of business

Right to Cancel (Federal and State Laws)

Under federal law and many state laws, you may have the right to cancel certain contracts:

• 3-Day Right to Cancel: For contracts signed at your home or away from our permanent business location, you have 3 business days to cancel without penalty (Federal Trade Commission Rule)
• Notice Requirement: Cancellation must be made in writing and sent to our business address
• Exceptions: Emergency services and contracts fully performed before cancellation period expires may not be subject to cancellation
• Refund Timeline: If you cancel within the cooling-off period, we will refund any payments within 10 business days

State-Specific Consumer Protections

California

• Contractors must provide California Contractors State License Board information
• Home Improvement Contract requirements under California Business & Professions Code
• Mechanics lien rights governed by California Civil Code
• 3-day right to cancel for home solicitation sales

Texas

• Texas Property Code governs residential construction contracts
• Right to cancel within 3 days for door-to-door sales
• Mechanics lien rights under Texas Property Code Chapter 53
• Required disclosures for home improvement contracts

New York

• New York Lien Law governs mechanics liens and trust fund requirements
• Home Improvement Law requires specific contract terms and disclosures
• Cooling-off period for home improvement contracts

Illinois

• Home Repair and Remodeling Act requirements
• 3-day cancellation right for home solicitation sales
• Mechanics Lien Act governs lien rights

Pennsylvania

• Home Improvement Consumer Protection Act compliance
• Mechanics Lien Law of Pennsylvania
• 3-day right to cancel certain contracts

Other States

We comply with all applicable state-specific requirements including but not limited to:

• State contractor licensing and registration requirements
• State-specific lien laws and notice requirements
• Home improvement contractor bond requirements
• State consumer protection statutes
• Required contract disclosures and terms
• State-mandated warranty provisions

For detailed information about your state's specific requirements, please contact us or consult your state's contractor licensing board or consumer protection agency.

11. Property Access and Liens

Access Rights

By contracting our services, you grant us reasonable access to your property during agreed-upon hours to perform work. We will respect your property and minimize disruption.

Mechanic's Liens

In accordance with applicable state law, we reserve the right to file a mechanic's lien on your property for unpaid services. You will receive appropriate lien notices as required by law.

• Preliminary notices will be sent as required by state law
• Lien rights vary by state - we comply with all state-specific lien statutes
• You may be required to receive lien waivers from subcontractors before final payment
• Some states require bond or other security in lieu of lien rights

12. Intellectual Property

• All content on our website, including text, graphics, logos, images, and software, is our property or licensed to us
• You may not reproduce, distribute, or create derivative works from our website content without written permission
• Our company name, logo, and trademarks are protected intellectual property
• We may use photos and testimonials from completed projects for marketing purposes unless you request otherwise in writing

13. Website Use and Restrictions

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Interfere with the proper functioning of the website
• Harvest or collect information about users
• Impersonate any person or entity
• Post false, misleading, or defamatory content

14. Third-Party Links and Services

Our website may contain links to third-party websites or services. We do not control and are not responsible for the content, privacy policies, or practices of third-party sites. You acknowledge and agree that we shall not be liable for any damage or loss caused by use of third-party content or services.

15. Dispute Resolution

Informal Resolution

If you have a concern or dispute, please contact us through our contact form or call (813) 830-2665. We will attempt to resolve the issue informally.

Arbitration Agreement

For any dispute that cannot be resolved informally, you agree that:

• Disputes will be resolved through binding arbitration rather than in court
• Arbitration will be conducted by the American Arbitration Association (AAA)
• Arbitration will take place in Tampa Bay Area, Florida
• Each party will bear their own costs and attorney fees unless awarded by the arbitrator
• You waive your right to participate in class action lawsuits

Exceptions to Arbitration

Either party may seek relief in small claims court for disputes within that court's jurisdiction. We may also seek equitable relief in court for intellectual property or confidentiality violations.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action arising from these Terms shall be brought exclusively in the courts of Florida, except where state-specific consumer protection laws require otherwise.

State-Specific Jurisdiction: For residents of other states, applicable state consumer protection laws and contractor regulations shall apply where they provide greater protections than Florida law.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

18. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative.

19. Entire Agreement

These Terms, along with our Privacy Policy and any signed service contracts, constitute the entire agreement between you and Enhance Home Solutions regarding our services and supersede all prior agreements and understandings.

20. Assignment

You may not assign or transfer these Terms or your service contract without our written consent. We may assign these Terms or any service contract to a successor or affiliate without your consent.

21. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

22. Emergency Services

Emergency services are provided on a best-efforts basis and subject to availability. Emergency service fees apply and will be disclosed before work commences. We prioritize safety and will assess emergency situations to determine appropriate response.

23. Financing

If you choose to finance your project through our approved lenders:

• Financing is subject to credit approval
• Terms and rates are determined by the lender
• We are not responsible for financing terms or approval decisions
• You are responsible for understanding and complying with financing agreements
• Truth in Lending Act (TILA) disclosures will be provided by the lender
• Some states require specific contractor-arranged financing disclosures

24. Testimonials and Reviews

By providing feedback, reviews, or testimonials:

• You grant us permission to use your feedback for marketing purposes
• We may edit testimonials for length or clarity
• You confirm that your feedback is truthful and based on your actual experience
• You may request removal of your testimonial at any time

25. Contact Information

For questions about these Terms of Service, please contact us:

26. Acknowledgment

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our services or website.

State-Specific Notice: Certain provisions of these Terms may be modified or supplemented by applicable state law. Where state law provides greater consumer protections, those provisions shall apply. We comply with all applicable federal, state, and local laws governing home improvement contracting.